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Refund Policy
You may return most items within 30 days of delivery for a refund or exchange, provided they are unused and in their original packaging. Some items may be non-returnable; these are noted on the product page.
To start a return, contact us with your order number. Return shipping is the customer’s responsibility unless the item arrived damaged or defective.
Approved refunds are issued to your original payment method within 14 days of us receiving the return.
Supplier
Demo Threads (Pty) Ltd · 12 Long Street, Cape Town, 8001
hello@demothreads.co.za · +27 21 000 0000